Our Professional Staff
Our experienced providers are committed to a high standard of patient care and are here for you throughout every stage of your hearing journey.
Who We Are
We understand choosing a hearing care provider is a big decision. At ChEARS Hearing Center, our number one priority is delivering exceptional patient care. Our staff is well-trained on a variety of services ranging from evaluations to treatment.
We believe great care includes establishing great relationships with our patients. Treating hearing loss is an ongoing process that requires regular follow-ups, maintenance and cleanings to keep you hearing your best. Our staff is here to support you not only during your initial visit but throughout your entire journey to better hearing.
Our Providers
Robert A. Faillace, Au.D.
Doctor of Audiology / Director of Hearing Health Care Services
Dr. Robert A. Faillace is an Audiologist who holds a doctorate degree in Audiology and has been providing hearing services in the San Diego area for 21 years. He is a member of the American Speech and Hearing Association (ASHA), a Fellow in the American Academy of Audiology (AAA) and an adjunct professor at San Diego State University.
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Lucia Kearney, Au.D. CCC-A, FAAA
Audiologist
Dr. Lucia Kearney has been a part of the ChEARS Hearing Center team since 2013. She holds a Bachelor of Arts degree in Speech, Language, and Hearing Sciences from San Diego State University, and was awarded her Doctor of Audiology degree from the Joint Doctoral Program of Audiology at San Diego State University and the University of California San Diego. Her doctoral research focused on the impact of hearing loss on communicative stress, and she is a co-author of an article on this topic that was published in the American Journal of Audiology.
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Nick Faillace, AuD., CCC/A
Audiologist
Dr. Nicholas Faillace has been a part of the ChEARS Hearing Center team since 2016. He holds a Bachelor of Arts degree in Speech, Language, and Hearing Sciences from the University of Colorado at Boulder (2016), and was awarded his Doctor of Audiology degree from the Joint Doctoral Program of Audiology at San Diego State University and the University of California San Diego (2020). His doctoral research was focused on comparing new stimuli for neurodiagnostic evaluation via Auditory Brainstem Response (ABR) testing. Now, he holds a Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association.
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Jan Kinslow
Patient Care Coordinator
A Native San Diegan, Jan’s adult life began with the decision to stay home to raise her two boys. During this time, she was actively involved with community and international non-profit organizations. Jan held volunteer positions with both school and youth sport programs. She received the “Servant’s Heart Award” from one organization for her work over several spring breaks, supporting high school and college students build housing for the needy in Mexico. In 2000, Jan and her husband founded and began operating a non-profit community facility supporting local children at Casey’s Place.
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Kristin F. Jimenez
PATIENT CARE COORDINATOR
Kristin F. Jimenez was born and raised in Honolulu, Hi. She moved to San Diego, Ca. to attend San Diego State University and graduated with her Bachelors in Speech Language & Hearing Sciences. Prior to ChEARS she worked as a Network Administrator and loved being a stay-at-home mom. In the summer of 2023, she received her certification as an Occupational Hearing Conservationist, which just re established her enthusiasm for everything Ears.
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Joy Pruitt
Marketing Director
Joy has worked in the audiology field for over 30 years where she has been involved with many different aspects in the business—Area administrator, marketing, managing the client database, and rolling out new software systems. She compiled and prepared statistics for several mergers, designed and developed sales & operational spreadsheets. Joy is also very sensitive to the hearing impaired and their needs as she raised a daughter who has a severe hearing loss and has benefited with wearing hearing aids since she was 1 1/2 years old.
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Ashley Haligowski
Patient Care Coordinator
Ashley joined the ChEARS team in August of 2022 after working in the medical field for over a decade. Her prior roles included being a customer service representative at Sharp Rees-Stealy and a back office medical assistant at Palomar Hospital. Ashley is highly responsive to customers’ needs and is always looking to find solutions to customer inquiries. She takes pride in running our front office and strives to provide excellent customer service with every patient interaction.
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