Our Hearing Professionals
ChEARS Hearing Center was voted San Diego’s Best Top 10 Finalists under Audiologist in the Union-Tribune Readers Poll. We invite you to contact us so that you can become one of our many satisfied patients and start hearing what you’ve been missing.
Robert A. Faillace, Au.D.
Doctor of Audiology / Director of Hearing Health Care Services
Dr. Robert A. Faillace is an Audiologist who holds a doctorate degree in Audiology and has been providing hearing services in the San Diego area for 21 years. He is a member of the American Speech and Hearing Association (ASHA), a Fellow in the American Academy of Audiology (AAA) and an adjunct professor at San Diego State University.
He is dedicated to the profession as evidenced by the care he takes with every patient as well as the many lectures and community services he provides for the hard of hearing in San Diego. His philosophy is that rehabilitation of hearing loss goes much further then the fitting of hearing aids. He firmly believes that hearing rehabilitation requires medical management, extensive patient education and counseling.
When working with Dr. Faillace in his practice, it quickly becomes apparent that he believes strongly in this philosophy and lives by it in his day to day operations. The patient's hearing health care and services they receive are his number one priority!
Lucia Kearney, Au.D. CCC-A, FAAA
Dr. Lucia Kearney has been a part of the ChEARS Hearing Center team since 2013. She holds a Bachelor of Arts degree in Speech, Language, and Hearing Sciences from San Diego State University, and was awarded her Doctor of Audiology degree from the Joint Doctoral Program of Audiology at San Diego State University and the University of California San Diego. Her doctoral research focused on the impact of hearing loss on communicative stress, and she is a co-author of an article on this topic that was published in the American Journal of Audiology.
She completed her clinical externship experience at Rady Children’s Hospital San Diego where she specialized in pediatric diagnostic testing, hearing aid programming and management, implantable bone conduction devices, and cochlear implant mapping.
She holds a certificate of clinical competence in audiology (CCC-A) from the American Speech-Language-Hearing Association, and is a fellow of the American Academy of Audiology.
A native of Argentina, Dr. Kearney is fluent in Spanish and loves working with people of all ages and backgrounds. She emphasizes the importance of healthy hearing for brain development and plasticity in children as well as adults, and therefore stresses timely intervention with a potential hearing disorder. Dr. Kearney believes in a family-centered approach to hearing healthcare and invites family members to participate in the process of hearing rehabilitation.
Nick Faillace, AuD., CCC/A
Dr. Nicholas Faillace has been a part of the ChEARS Hearing Center team since 2016. He holds a Bachelor of Arts degree in Speech, Language, and Hearing Sciences from the University of Colorado at Boulder (2016), and was awarded his Doctor of Audiology degree from the Joint Doctoral Program of Audiology at San Diego State University and the University of California San Diego (2020). His doctoral research was focused on comparing new stimuli for neurodiagnostic evaluation via Auditory Brainstem Response (ABR) testing. Now, he holds a Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association.
He completed his clinical externship experience at the Department of Veterans Affairs in San Diego where he had the opportunity to serve our nation’s veterans with their hearing healthcare needs. During his time at the VA, he specialized in diagnostic testing, tinnitus counseling, hearing aid programming, and vestibular evaluations. Dr. Faillace believes in a personal, patient-centered approach to hearing healthcare, considering the needs of the patient first and foremost, to build excellent rapport and ensure desired outcomes. He focuses on working together with his patients in order to ensure that their needs are met and that they are receiving the best care possible. His philosophy is that proper counseling about the effects of hearing loss, as well as hearing aid care, maintenance, and consistent use is critical to hearing rehabilitation.
Jocelyn has been a part of the ChEARS Hearing Center team since 2018 as an audiology aide. She holds her Bachelor of Science degree in Cognitive Neuroscience with minors in Biology and Chemistry from University of California, San Diego. She is currently a doctoral student of Audiology in the Joint Doctoral Program of Audiology at San Diego State University and University of California, San Diego.
In the program, she works as both a student clinician and a research assistant. At ChEARS, she specializes in hearing aid troubleshooting, hearing aid orientations, insurance verification and front office assistant. Jocelyn loves learning in the field of audiology and will continue to assist patients with their hearing health care.
After studying abroad in Israel, Dina graduated with her Bachelor of Arts in Speech Pathology and Audiology from Stern College for Women in New York City. She assumed leadership roles as Vice President of the Speech Pathology and Audiology Club, President of the Environmental Society, and President of the Yeshiva Activities Society.
At ChEARS Hearing Center, she assists with administrative work, patient instruction, hearing aid cleaning and troubleshooting. She intends to utilize the knowledge she learns here as she pursues her dream to become a Speech Pathologist. She plans on working with the hearing impaired population as an Aural Rehabilitation specialist.
Patient Care Coordinator
A Native San Diegan, Jan’s adult life began with the decision to stay home to raise her two boys. During this time, she was actively involved with community and international non-profit organizations. Jan held volunteer positions with both school and youth sport programs. She received the “Servant’s Heart Award” from one organization for her work over several spring breaks, supporting high school and college students build housing for the needy in Mexico. In 2000, Jan and her husband founded and began operating a non-profit community facility supporting local children at Casey’s Place. Their support included daily before and after school programs, summer camps, and general support for other youth organizations. In 2008, Jan and her husband were awarded the “10 News Leadership Award”. Prior to joining ChEARS, Jan worked for 7 years for an Acupuncture and Chiropractic Clinic as the Patient Care Coordinator managing all the needs of the patients and the office. She enjoys serving the patients and building relationships with them. Jan currently spends her time supporting her family, friends, and the patients at ChEARS!
Patient Care Coordinator
Christy joined the ChEARs team in April of 2019 after spending the last 17 years at home raising her two daughters. During this time, she was actively involved at her children’s school with many volunteer positions which included Room Mom Coordinator and leading the Reading is Fundamental Program for the school. She also helped with their extracurricular activities such as sports and Girl Scouts by being the Team Mom and Cookie Mom. Once the girls became more independent, she helped an elderly family with various tasks which she enjoyed tremendously, this encouraged her to come work with us at ChEARS. She enjoys building relationships with all our patients and helping manage their hearing aid needs. When Christy is not here at ChEARS, she spends her time caring for her family and friends.
Joy has worked in the audiology field for over 30 years where she has been involved with many different aspects in the business—Area administrator, marketing, managing the client database, and rolling out new software systems. She compiled and prepared statistics for several mergers, designed and developed sales & operational spreadsheets. Joy is also very sensitive to the hearing impaired and their needs as she raised a daughter who has a severe hearing loss and has benefited with wearing hearing aids since she was 1 1/2 years old.
Joy joined the ChEARS Hearing Center team in 2004 as Marketing Director where she continues to be supportive in the day to day operation of the clinic. She enjoys connecting with consumers and with her team in order to bring ideas together, influence an outcome, and also to optimize and scale for the future growth of ChEARS.
In her spare time, Joy enjoys golfing, hiking, biking, fishing and pretty much anything outdoors.